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Cancellation Policy

Cancellation policy is as follows. Please be sure to check before making a reservation.

(up to 9 people)
24 hours before reservation time: 100%
After 48 hours to 24 hours before reservation time: 50%
After 72 hours to 48 hours before the reservation time: 30%

(10 people or more)
After 72 hours before reservation time: 100%
From 2 months to 72 hours before the reservation time: 50%

Honke Tankuma is a completely different business from Tankuma Kitamise “Kyoto Main” (たん熊北店 京都本店), Kumahiko (熊彦), Kobe Tankuma Kitamise (神戸たん熊北店), Yugyoan (熊魚菴) and other Tankuma Kitamise group.

If you make a mistake and do not come to our restaurant, we are sorry to inform you that we will charge you a cancellation fee based on the above cancellation policy. This mistake has been occuered many times. Please be careful in advance.

Contact us by email

Many of our staff are not good at speaking English, so when contacting us, please send an email in English to the email address below.

Honten main restaurant
reservation@tankuma.jp
Kyoto Takashimaya branch
takashimaya@tankuma.jp

Contact us by phone

Honten main restaurant
+81-50-3628-1645
Kyoto Takashimaya branch
+81-50-3503-2634

Reservation